Grooming

The grooming process can be stressful for many dogs. We want the process to be a positive experience for the dog, as grooming will always be a part of their lives. For this reason, our groomer allows breaks for each dog in between the bathing, drying, cutting, etc. as to avoid overwhelming the dog. Your dog is given potty breaks and water throughout the day as well. 

We also allow the dog's coat to dry fully. We pride ourselves on providing our customers with the best quality grooming option. Grooming of all the day’s dogs also takes planning and shifts to accomplish the bathing, drying, and table work. For these reasons we cannot predict a specific time that each dog will be completed. 

Our highest priority is to put every dog’s comfort and health above all else. In the event that your pet’s coat is matted, the groomer may have to shave the matts out, rather than perform a painful dematting procedure. Matted pets take additional time to groom so there will be an additional fee added onto the regular grooming price if the pet’s coat is matted. Certain dogs' with fur, rather than hair, can result in permanent damage to the hair cuticle and cause the fur to grow back differently, which is why it is so important that you brush your dog well at least every other day. Our groomer can recommend brushes and combs and provide tips for brushing at home.

Not at all! Just come before we close at 6pm and they can hang out with us until you are able to stop by